Tech

Governments remind tech giants they are not above the law

After almost ten years of investigation, Apple and two of its wholesale distribution partners have been fined a total $1.24 Billion. Apple will pay a record $1.1 Billion – now, the highest fine ever, issued by the French Competition Authority. Tech Data will have to pay €76,107,989, and Ingram Micro €62,972,668. The companies have been […]

Tech opportunities emerge in remote work culture

Are most institutions prepared for the growing trend of remote work culture? Do they have the technology to facilitate such a shift? Some institutions are already well ahead with remote working capabilities and have a strong system in place, whilst others, are not fully equipped for the change. The sudden switch to telecommuting en masse […]

Top 5 tech tips when working from home

While more companies around the world continue to implement remote working from home measures amid the coronavirus outbreak, it can be a challenge to adapt to work obligations using your existing home tech facilities. Inside Telecom offers 5 tech tips to optimize the work-from-home experience. 1.) WiFi performance is key The quality/stability of your WiFi […]

UK tech industry insights; growth spreads beyond London

While the UK’s tech sector shows considerable potential, the challenge it faces, relates back to the issue of cost and connectivity. Until now, the UK’s tech companies have made substantial progress with recent reports showing, that the progress is not just limited to London. Manchester, Leeds, Birmingham, Bristol, as well as Oxford and Cambridge, are […]

Using technology to help put customers first

O2 has recently deployed what they call Centralised Self Organising Network (C-SON) technology in its 5G network, in its latest attempt to enhance their customer’s experience. UK brand – under Telefonica – had already implemented C-SON into 2G, 3G and 4G networks by combining technological solutions with P.I Works, and is now expanding the partnership. […]

What should you look for in a smartphone?

Innovation is all around us and happening at a rate that we have never seen. A huge part of this innovation is the smartphone. With the rise of 5G and IoT, manufacturers need to ensure that their phones are equipped with the latest technology. Every new version of a phone should come with more exciting […]

Can digital communication compete with f2f interactions in business?

Tech advancements and the development of digital communications tools, has made global business interaction possible for professionals working across multiple locations, hours and devices. However, face to face interaction allows people to discuss and build synergy through visual and verbal connection. True human interaction is a powerful way of fostering loyalty, credibility and trust in […]

AR and the future of social media advertising

The way AR is now able to link the digital and physical worlds is now having a profound effect on how brands interact with customers on social media. Digital giants like Snapchat and Facebook are cashing in on consumers passion for AR with ads and branded experiences. This opens a new world for brands to […]

5 ways AI boosts the customer experience

Customer experience (CX) is one of company’s highest priorities today. Businesses are putting a lot of effort into making sure that their customers have an enjoyable experience with the company or in the service they provide. One of the easiest and best ways to make customers happy is to answer questions and queries, and resolve […]

7 ways tech has changed how we experience music

We have for some time, been able to listen to experience music anywhere we want. This could be at work, home or running along to your favorite tracks on the beach. Granted, 30 years ago you’d have had the weight and bulkiness of a Sony cassette Walkman, but today we live in the era of […]